What breaks when a buyer opens your data room


Hey there Reader!

January is a busy birthday month in my house, with both my children, me, and the dog all celebrating another trip around the sun. As the last in line chronologically, I look forward to enjoying my reused but substantially deflated balloons when mine comes around.

January is also when the markets ramp back u,p and we are off and running already.

- My friends at ACG released their mid-market outlook report, sharing that deal makers are sharpening their pitches and picking their spots while trying to mitigate AI disruption
- CRS, a leading tech-enabled provider of professionalized temporary housing and managed repair solutions has been sold to Ridgemont Equity Partners

This week we're deep-diving into the difference between Investor Grade Reporting and Management Reporting. Both useful, both serve a very distinct purpose, but there are risks in trying to apply the latter in lieu of the former. Let's dig in!

DEEP DIVE

Investor-Grade Reporting vs Management Reporting: Why what works internally fails in diligence

Most leadership teams believe they have “good reporting.”

They’re not wrong. They’re just answering the wrong question.

Management reporting is designed to help you run the business. Investor-grade reporting is intended to help someone else underwrite risk.

Those are fundamentally different jobs.


What management reporting is optimized for

Internal reporting exists to support decisions, not defend them.

It is typically optimized for:

  • Speed over traceability
  • Directional accuracy over forensic precision
  • Context over consistency
  • Trust in people over trust in systems

This is why it works.

A VP sees a number that feels off, asks a follow-up, and someone explains it. A spreadsheet gets updated. A definition evolves. The meeting moves on.

None of this is a problem while the same humans are in the room.


What investor-grade reporting is optimized for

Buyers are not trying to run your business, they are trying to reduce uncertainty.

Investor-grade reporting is optimized for:

  • Consistency across time, teams, and documents
  • Reproducibility without explanation
  • Lineage from headline KPI to raw source
  • Speed under adversarial questioning
  • Independence from specific people

If a number changes, the buyer’s question is not “why does this make sense?” It is “what else might be wrong?”

That is the shift most teams miss.


The five gaps where management reporting breaks under diligence

1. Definitions drift

Internally, KPIs evolve as the business evolves. In diligence, changing definitions look like moving goalposts.

If ARR, revenue, or churn means slightly different things across decks, dashboards, and the data room, credibility erodes fast.

Not because the business is weak. Because control appears weak.


2. Reconciliation depends on tribal knowledge

Inside the company, people know which numbers “tie out” and which don’t.

Buyers don’t have that map.

If reconciling finance, ops, and GTM metrics requires Slack messages, heroics, or a specific analyst, buyers see key-person risk and operational fragility.


3. Lineage is implied, not provable

Management reporting often assumes trust.

Investor reporting demands proof.

Buyers want to know where a number came from, how it was transformed, and whether it can be recreated independently. If that trail lives in someone’s head or a series of ad hoc spreadsheets, the number is discounted even if it’s correct.


4. Speed collapses under pressure

Internally, a two-day turnaround feels fast.

In diligence, it feels like hiding.

When answers take days, buyers assume complexity, chaos, or risk. The actual reason almost doesn’t matter.

Speed becomes a proxy for maturity.


5. The narrative fractures

Management reporting often lives in multiple places for multiple audiences.

In diligence, every document tells one story or it tells none.

When the CIM, forecast model, dashboards, and ad hoc answers don’t align cleanly, buyers lose confidence in the narrative even if each piece is individually reasonable.


So....

Most companies do not need better dashboards to be investor-ready.

They need fewer numbers, better controlled. Fewer interpretations, tighter definitions. Fewer dependencies on people, more dependence on structure.

Investor-grade reporting is about defensibility.


What this means practically

If you are within 12–24 months of a transaction, the question is not:

“Do we have good reporting?”

It is:

“Could someone hostile to our valuation trace, reproduce, and challenge our numbers without us in the room?”

If the answer is no, the reporting is managerial, not investor-grade.

That gap is where valuation leakage lives.

FINAL SEND OFF

Thank you for reading, please send on to anyone who you think might find this useful! Or, if you have any data problems you think we might be able to help with, please get in touch.

Graeme Crawford

CEO at Crawford McMillan

Helping PE firms protect and grow company valuations with clean, reliable data.

CRAWFORD McMILLAN
Professional Data Consultancy of 25+ years

The content provided in this newsletter, including discussions regarding data architecture, operational efficiency, valuation readiness, and business strategy, is intended strictly for informational and educational purposes only. Decisions regarding capital allocation, investments, acquisitions, or business strategy should always be made in consultation with qualified professional financial, legal, and investment advisors.

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